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Silent Hill HD Collection

Silent Hill 2 and 3 Patches Dumped by Konami
Written Thursday, August 09, 2012 By Lee Bradley
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Well here’s some crappy news to start the day. Overnight, news broke that the HD ports of Silent Hill 2 and 3 will not be patched, despite numerous known issues.

Publisher Konami says that the patch was "cancelled due to technical issues and resources." There was also a later statement which identified “timing” as a problem.

Silent Hill 2 and 3 HD both suffer from a string of bugs including problems with the audio, frame rate and visual effects. 

Many of these issues come from the fact that the games were ported from incomplete code after Konami lost the final release version of the game.

A bit of a mess from the start then.

Konami has apologised "to any players who are continuing to experience these issues on the Xbox 360 sku." 




 
 

User Comments

Forum Posts: 123
Comment #1 by Space Cadet
Thursday, August 09, 2012 @ 04:02:19 AM
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That's what you get for supportung these assholes.


Forum Posts: 17
Comment #2 by Chainsaw Chunk
Thursday, August 09, 2012 @ 04:02:54 AM
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Poor show Konami until its fixed I won't be spending a penny on this, you used to be a very good publisher now your second rate, get some decent testers


Forum Posts: 262
Comment #3 by Kite87
Thursday, August 09, 2012 @ 04:04:11 AM
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Nice to know konami does not give a shit about it's fans.


Forum Posts: 72
Comment #4 by PonySl4ystation
Thursday, August 09, 2012 @ 04:04:21 AM
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Kick in the fucking teeth right there.


Forum Posts: 453
Comment #5 by DamagedWill
Thursday, August 09, 2012 @ 04:05:50 AM
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What I find more pathetic is that they actually say "Silent Hill HD Collection is available at retail stores nationwide." at the end of their statement.

So what they are telling me is "Go buy our sub-par, poor excuse of an HD collection that we won't bother fixing." Awesome.

Great job, Konami.


Forum Posts: 60
Comment #6 by CJLewis
Thursday, August 09, 2012 @ 04:06:50 AM
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Hang on, they released a game knowing it was'nt finished? That's bollox, somebody could sue them and they would'nt have a leg to stand on.


Forum Posts: 7
Comment #7 by RancidSkank
Thursday, August 09, 2012 @ 04:11:15 AM
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More than disappointing, although to be honest I have the game and am near the end of my second run of SH2 with it, and a few minor graphocal glitches aside it worked well enough.


Forum Posts: 20
Comment #8 by GrenadeHugs
Thursday, August 09, 2012 @ 04:12:34 AM
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I wasn't going to by this until it was patched. Now it looks like i'm never going to bother with it.
And to think i sold my original Silent hill 2 in anticipation for this.


Forum Posts: 92
Comment #9 by Johan
Thursday, August 09, 2012 @ 04:12:40 AM
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Dear Konami

thanks for your GREAT support to the customers who bought your games and pay your bills.

Will think twice next time buying games from you.

PES 2013? no thanks.



Forum Posts: 584
Comment #10 by GR4V1G0R3
Thursday, August 09, 2012 @ 04:13:15 AM
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the original games weren't perfect, they had enough glitches, quite how they can release unfinished garbage, then say they won't patch it is unbelieveable


just because some fucking retard lost the disc, or whatever they claim happened, you clowns never heard of backing up data, seriously, well, just close them down, i can't think of anything good they've made in a very, very long time, they just ship broken crap constantly


Forum Posts: 15
Comment #11 by kriscakegravy
Thursday, August 09, 2012 @ 04:14:07 AM
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I saw this last night...and then bought it on PS3.


Forum Posts: 624
Comment #12 by Hurricane Of 87
Thursday, August 09, 2012 @ 04:20:10 AM
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There’s bound to be comments slamming Konami this seems to be another case like FEZ/Polytron not doing a patch because Microsoft is wanting too much money. For a patch.
Do Sony charge when game needs to be patched? Seems weird Konami are doing it for one console and not both.


Forum Posts: 1295
Comment #13 by UberPirateNinja
Thursday, August 09, 2012 @ 04:22:22 AM
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They lost the final release version? How does that happen? Don't they have a back-up? Crazy!


Forum Posts: 794
Comment #14 by Dirty130
Thursday, August 09, 2012 @ 04:24:01 AM
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Hmmmm. I like Konami. This though, I do not like. Pricks.


Forum Posts: 470
Comment #15 by dang racoons
Thursday, August 09, 2012 @ 04:26:47 AM
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It seems like the only thing that saves Konami is that they let Kojima do whatever he wants.


Forum Posts: 361
Comment #16 by MasterKingz
Thursday, August 09, 2012 @ 04:32:14 AM
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I reckon that anyone who bought the HD collection has a right to sue now.


Forum Posts: 447
Comment #17 by MoldyClay87
Thursday, August 09, 2012 @ 04:35:14 AM
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2nd time I've noticed "timing" as an excuse for not giving a shit (other time was 2K Marin when saying why they wouldn't do anything to update Bioshock 2 after everyone complained about the MP DLC being basically unplayable).

I didn't buy this, since I already own working copies of SH2 and SH3 on my PS2 and I don't need "HD" to re-enjoy a game (remake? Yes. HD port? No. It's just textures and less blur, which doesn't always make things look better), but this is absurd. I didn't even buy it and I'm mad. Konami just dropped the ball.

They delayed Downpour days before release by a whopping 5 months or so, delayed Book of Memories from the 'March of Madness' or whatever Silent Hill month they were having all the way to October (also made RIGHT before release) and then the whole HD Collection has been a mess.

I can't believe they released it in the state it was in to begin with, only to fake patch it (and have it not work) and then repatch it only for PS3 and even then, it's not actually fixing it. It's a mess and doesn't really deserve to exist. It's trash. And it's overpriced. You can buy both of the original games for like under $25 and enjoy them just fine as they are. Collection? Where's SH1 or 4? Don't care if fans prefer SH2 and SH3, this isn't a collection in the first place.


Forum Posts: 22
Comment #18 by sumthingchronic
Thursday, August 09, 2012 @ 04:41:45 AM
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That's just appalling!


Forum Posts: 186
Comment #19 by Jabbawocky
Thursday, August 09, 2012 @ 04:53:07 AM
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@12 Microsoft give one free patch. Apparently Konami haven't even done a launch day one from what certain people have told me, they just haven't bothered.


Forum Posts: 451
Comment #20 by Mr Matty
Thursday, August 09, 2012 @ 04:56:18 AM
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I think the first 9 lines summed this whole thing up
Typical nowdays can't even ship a game without bugs that was fine back then


Forum Posts: 4
Comment #21 by SgtDjango
Thursday, August 09, 2012 @ 04:56:54 AM
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well i play my silent hill 2 and 3 on ps2 ^^


Forum Posts: 787
Comment #22 by XxStuartxX 1990
Thursday, August 09, 2012 @ 05:02:16 AM
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This should be illegal.


Forum Posts: 31
Comment #23 by Nemesis Sieg
Thursday, August 09, 2012 @ 05:14:32 AM
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Unbelievable


Forum Posts: 289
Comment #24 by Stevilinho
Thursday, August 09, 2012 @ 05:22:05 AM
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well thats me not buying this then, i for one will never buy a game if the developers or producers cant be arsed to fix any problems

i was thinking about getting fez when it was on sale but with the news they cant be arsed to patch that game(costs too much lol) then i wont be getting that either


Forum Posts: 1329
Comment #25 by FFFreak1129
Thursday, August 09, 2012 @ 05:34:21 AM
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Thanks for the heads up on this. I'll make sure not to buy this game. Sucks cause I'm a big Silent Hill fan but when I heard about these issues I waited to hear about a fix before buying. Oh well.


Forum Posts: 1003
Comment #26 by metallicorphan
Thursday, August 09, 2012 @ 05:36:54 AM
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I'm an idiot,because the PS3 patch came out last week i went ahead and bought SH on 360 thinking the patch wouldn't be long,looks like i got a tiny bit screwed

:(

FWIW though "Konami lost the final release version of the game" if that is true that is the most pathetic thing i have heard,looks like Konami really don't care for Silent Hill anymore as we have been speculating over the past few years


Forum Posts: 2
Comment #27 by WadeMcG
Thursday, August 09, 2012 @ 05:48:03 AM
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This type of thing is why Konami has been near the bottom of Metacritic's Annual Publisher Rankings. Below THQ & Ubisoft.

I miss SNES era Konami.


Forum Posts: 40
Comment #28 by Q Dawg187
Thursday, August 09, 2012 @ 05:49:13 AM
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As a hue silent hill fan (1-4 anyways snce the rest were meh at best) I'm gutted,I started playing this a while back but waited for the patch. Luckily I've already decided Konami arent getting any more of my money because of what they did to silent hill as a series (re: homecoming and downpour).Hopefully I can still get all 1000G at least whenever I get around to it


Forum Posts: 20
Comment #29 by Lonewolff 7
Thursday, August 09, 2012 @ 05:54:25 AM
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This generation has gone to the dogs. Nothing surprises me how low these cunts go. Next gen will be worse.


Forum Posts: 15
Comment #30 by AzmoFortex
Thursday, August 09, 2012 @ 06:07:33 AM
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they cheated me out of my money, i'm cheating them out of their achievements! which have become 100 times harder with all the crashes "complete the game with 2 saves" yeah i would quite easy if it didnt crash every 5 mins.


Forum Posts: 44
Comment #31 by Solomon Fuere
Thursday, August 09, 2012 @ 06:08:04 AM
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What the hell is even going on with Konami?

The only guy who seems to have his fucking shit together is Kojima.


Forum Posts: 60
Comment #32 by Wtfmissile
Thursday, August 09, 2012 @ 06:28:40 AM
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Article failed to mention Ps3 got the patch. It's a problem between MS and Konami so don't just blame Konami like they're the devil.


Forum Posts: 310
Comment #33 by Page1992
Thursday, August 09, 2012 @ 06:40:55 AM
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So as far as I know that's 2 (so to say) games I've looked to buy from Konami that are screwed: Hell Boy and the Silent hill games (for 360). Sorry Konami, but you guys are a let down :/


Forum Posts: 1715
Comment #34 by XoNiNjAlEoNoX
Thursday, August 09, 2012 @ 06:43:30 AM
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It's a fucking shame how they treat these games. Especially SH2, one of the best games ever made and Konami doesn't give a shit. Nice one, Konami. Now hand the franchise over to somebody who cares.


Forum Posts: 63
Comment #35 by XenoNick
Thursday, August 09, 2012 @ 06:47:47 AM
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If are not going bother fixing this they should recall the game and offer refunds. Worried about the Zone of the Enders collection now.


Forum Posts: 133
Comment #36 by SmarmySmurf
Thursday, August 09, 2012 @ 06:53:21 AM
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@12, @32 They get a free patch, this is *entirely* on Konami. Konami has never patched invert in Homecoming despite a huge fan outcry and how easy it is to add that, and they never patched any of their DDRU games, the third of which is on the short list along with another Konami classic Hellboy as games that can never be 100%ed. Konami is just a shit company, no excuses.

Oh, and @32, there was a PS3 patch yes. Because the PS3 unpatched was far worse than the unpatched 360 version, plus they got a lot of shit for the PS3 patch not being, well, any good. Oh, but, yeah, a few prima donna indies (and indie adjacent DF) have whined, so obviously M$ lulz.

MGS and PES are the only series' Konami cares about, and even then how long has it taken to add trophies to MGS4? C'mon, Konami is definitely unquestionably the issue here.


Forum Posts: 3035
Comment #37 by DecadentBeaver
Thursday, August 09, 2012 @ 06:54:19 AM
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Well I am going to buy the game, but I'm gonna get it pre owned so they don't get any of my money for it hahahaha. Serve the right. Lazy poor excuse of a publisher, losing the data blah blah.


Forum Posts: 141
Comment #38 by shavron
Thursday, August 09, 2012 @ 07:24:57 AM
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I'm going to preface this by saying I'm NOT defending Konami since what they are doing is pretty terrible. The people commenting about how this should be illegal or the consumers have a right to sue are being irrational. They released a game that can be completed and might have minor technical issues. This article even states that the patch was to fix "audio, frame rate and visual effects." Compared to a lot of other glitches in other games these are minor inconveniences. Would it be nice if these things where patched? Of course. Is Konami legally obligated to fix them? No.


Forum Posts: 825
Comment #39 by Judivarious
Thursday, August 09, 2012 @ 07:43:25 AM
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@EVERYONE

IF YOU CONTACT KONAMI SUPPORT, AND STILL HAVE A COPY OF YOUR RECEIPT, THEY WILL OFFER TO SEND YOU ANOTHER GAME AS COMPENSATION FROM A LIST THEY WILL SEND YOU VIA EMAIL.

YOU CAN CONTACT KONAMI SUPPORT HERE: http://www.konami.com/supports/


Forum Posts: 59
Comment #40 by FuzzMan3000
Thursday, August 09, 2012 @ 07:57:29 AM
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wow would not have expected Konami to have pulled this, didn't really it had issues like this and it makes me glad I didn't pick it up a few days ago when I was looking at it.


Forum Posts: 37
Comment #41 by thenewpeter
Thursday, August 09, 2012 @ 08:35:37 AM
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They lost the final versions of Silent hill 2 & 3...

How stupid can you be not to keep all final versions cataloged...

I'll still buy this when it's a bit cheaper, because I loved these games.


Forum Posts: 1003
Comment #42 by metallicorphan
Thursday, August 09, 2012 @ 08:38:51 AM
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@39

Bah i no longer have the receipt,is the bar code on the back of the box not good enough?


Forum Posts: 256
Comment #43 by neo consumer
Thursday, August 09, 2012 @ 08:51:59 AM
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This is why the world has terrorism.


Forum Posts: 126
Comment #44 by Earth Djinn
Thursday, August 09, 2012 @ 08:59:41 AM
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I can only assume that they didn't say no to the PS3 patch because of the Japanese install base.

Either way, this is bullshit.


Forum Posts: 810
Comment #45 by i got squeezed
Thursday, August 09, 2012 @ 09:18:47 AM
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Im sueing lmao. I didn't have a problem with SH2 except on my 8th run it paused twice on me. SH3 has a lot from what I hear. Need to fix the pausing and the mouth sync isnt in tact.


Forum Posts: 126
Comment #46 by Earth Djinn
Thursday, August 09, 2012 @ 09:30:49 AM
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Can anyone confirm what #39 said?


Forum Posts: 222
Comment #47 by Cinderkin
Thursday, August 09, 2012 @ 09:38:28 AM
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And this is why I have given up on the Silent Hill franchise completely. Releasing trash after trash and then not even supporting the buggy mess they sell.


Forum Posts: 112
Comment #48 by Dragonmaster700
Thursday, August 09, 2012 @ 09:46:30 AM
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Well that sucks. I just bought this from Gamefly as Im a huge SH fan, and I didnt know about the issues. Glad I bought it used so they dont get my money. And its going to be a long time before I even consider purchasing a Konami title unless its used. Even EA and Activision take better care of customers than this.


Forum Posts: 104
Comment #49 by buckykatt924
Thursday, August 09, 2012 @ 10:07:00 AM
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Well this is no surprise. Look what they did with the Hellboy game. They left that incomplete. Cant even get the full 1000gs and when i contacted them they said they were going to release a dlc(that we had to pay for) and the rest of the gs would be unlocked through that. They never released anything. Its sad what they are doing to customers


Forum Posts: 214
Comment #50 by xD Rick
Thursday, August 09, 2012 @ 10:29:15 AM
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Very sad, but, the truth is Konami is long gone.
They can´t do anything more right, despite that load of shit named PES.
Miss so much the SNES and PS era, when I´ve used to be very excited about their releases...
I am a huge fan of Survival Horror games, and I feel totally abandoned now.
Resident Evil is no Survival Horror anymore, it turned to a TPS franchise.
Silent Hill at least kept it´s roots, despite the last games being such low quality.
What do I get do play in the genre now?
Dead Space, and....... Dead Space!
Think I´ll pass...


Forum Posts: 112
Comment #51 by Dragonmaster700
Thursday, August 09, 2012 @ 10:42:26 AM
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@#50
The Dead Space games are awesome. Way creepier than SH or RE ever where. And unlike the last couple REs, they actually have decent controls. I still dont get why people rave about RE4 and RE5, I just cant get over the horrid control schemes. And the idea that they made the controls like that to increase tension i just BS, the Dead Space games are way more creepy and intense and they have good modern controls.


Forum Posts: 38
Comment #52 by Woody28
Thursday, August 09, 2012 @ 10:42:43 AM
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They may as well not even bother apologizing - instead just say to us "tough shit" and be done.
sucks.



Forum Posts: 163
Comment #53 by Leon McLane
Thursday, August 09, 2012 @ 10:44:45 AM
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Silent Hill???

I want Resident Evil 6!!!
because....
I believe in Capcom.


Forum Posts: 3082
Comment #54 by WalterWhite
Thursday, August 09, 2012 @ 10:50:14 AM
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There should be absolutely no differing amongst fans opinions about this. This is a blatant slap in the face and no better time to vote with your dollar and never support this company again. Shameful.


Forum Posts: 19
Comment #55 by wickedclowns95
Thursday, August 09, 2012 @ 10:59:25 AM
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Shame, I was really considering buying this yesterday but not after hearing this news. Maybe I'll rent it, how does that feel Konami?


Forum Posts: 338
Comment #56 by MEMANIAsama
Thursday, August 09, 2012 @ 11:07:36 AM
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Glad I have a PS3 I guess? :-/

This is ass for everyone though. Screw Konami.


Forum Posts: 1086
Comment #57 by TrishTheDish
Thursday, August 09, 2012 @ 11:16:31 AM
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Wow. Are... are we sure Konami isn't secretly owned by EA?


Forum Posts: 1
Comment #58 by TheIronDrew
Thursday, August 09, 2012 @ 11:40:13 AM
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if you bought the game prior to August 8th, they'll send you a new game if you still have your proof of purchase (i.e. Receipt). Its terrible that they're selling this broken game, but at least they're admitting their mistakes and sending a new game.


Forum Posts: 5
Comment #59 by roza
Thursday, August 09, 2012 @ 12:48:45 PM
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Way to pull a Capcom. But I can forgive them. They added full install and Trophies to MGS4. This is still awful


Forum Posts: 171
Comment #60 by FoxTenson
Thursday, August 09, 2012 @ 02:40:38 PM
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#38 I don't know if you've actually played the HD collection yet, but these are NOT minor issues being fixed. They made it sound like it's nothing, but every single time I tried to play the game it crashed, it glitched, it messed up to the point of being unplayable. I tried many times to get through the games, especially SH3..but they are so much of a mess it takes the luck of the gods to even complete the game without horrible game stopping issues. Wanting money back for a non working, incomplete game is perfectly reasonable in this case. It's a very, very sad state of affairs with this and many other companies nowdays.


Forum Posts: 1086
Comment #61 by TrishTheDish
Thursday, August 09, 2012 @ 03:20:07 PM
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Dead Space creepier/scarier than Silent Hill 1, 2, or 3... "epic lulz" as the kids like to say nowadays.


Forum Posts: 404
Comment #62 by conel33
Thursday, August 09, 2012 @ 03:47:31 PM
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Dam was waiting for the patch before I got this :(


Forum Posts: 44
Comment #63 by Solomon Fuere
Thursday, August 09, 2012 @ 03:47:38 PM
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@61 Nobody says that shut the fuck up.


Forum Posts: 33
Comment #64 by Kroesis
Thursday, August 09, 2012 @ 03:53:23 PM
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Well, I'll be avoiding Konami from now on if that's how they treat their games/customers.


Forum Posts: 37
Comment #65 by Ashimus Prime
Thursday, August 09, 2012 @ 04:08:09 PM
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Check this out. Hijinx Studios, who made the game, have apparently closed. Yes, as in they're gone, shut down - Their website is below. It just loads out and nothing appears at all. I heard Konami refused to pay the completion fee to Hijinx due the HD Collection being so fucking shit. Anyone else heard that?

http://phoenixsoft-mobile.com/


Forum Posts: 141
Comment #66 by shavron
Thursday, August 09, 2012 @ 04:24:19 PM
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@60 I've only put a couple hours into Silent Hill 2, so not though to give a accurate report of issues, but talking with several of my friends who have finished both games they've stated at most they had some audio issues. So I assumed what was said in the article was accurate.


Forum Posts: 9
Comment #67 by t800_courtney
Thursday, August 09, 2012 @ 05:17:04 PM
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When mentioning Dead Space we have to remember Dead Space 2 is full of bugs and also has had nothing fixed. I agree with people who say things like should be illegal. If we buy a product we should get a fully functional item.


Forum Posts: 831
Comment #68 by Graivul
Thursday, August 09, 2012 @ 05:29:57 PM
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Well if they are going to sell a half-arsed crappy version of their game, they should sell it for lower and put a disclaimer on the case WARNING: THIS GAME ISN'T FINISHED OR PROPERLY PROGRAMMED BECAUSE WE COULDN'T BE ARSED. Buyers should get a refund if you ask me...


Forum Posts: 0
Comment #69 by Rossa AU
Thursday, August 09, 2012 @ 06:24:58 PM
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Konami is lucky that they have Kojima, because i wouldn't buy another one of their games otherwise. Just baffles me how they can release unfinished code and not commit to patching it though.......


Forum Posts: 251
Comment #70 by CelticWarriorDB
Thursday, August 09, 2012 @ 08:44:05 PM
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The funny thing is that, as it's been said, the PS3 version is getting the patch. Wouldn't be surprised if they had a special deal with Sony, and are trying to come up with an excuse to not talk about that deal.


Forum Posts: 167
Comment #71 by xIAmAZombiex
Thursday, August 09, 2012 @ 09:18:40 PM
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Am I the only one who didn't really have any issues with it? Sure I saw the whole end of the world thing on the docks, but nothing else.


Forum Posts: 16
Comment #72 by xToadx4000x
Thursday, August 09, 2012 @ 09:27:12 PM
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If Konami does not have a complete game code anymore, why don't they just buy a used copy off ebay? Also, yeah, games these days are failing terribly. Patches upon patches, or worse no patches. Getting tired of this, I guess I will quit playing games and start playing with myself.



Wait...oops.


Forum Posts: 10
Comment #73 by Kavas
Thursday, August 09, 2012 @ 09:52:03 PM
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Incomplete code followed by lack of support? Cash cow in on some old work with but a little of elbow grease to shine it up?

You lost my support Konami, F U!


Forum Posts: 271
Comment #74 by davhuit
Thursday, August 09, 2012 @ 10:08:29 PM
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@72 : Because buy the game won't give them the code. Code in game are compiled and you can't just revert it back in two clicks.

But it's seems weird, if they have lost the final version of the PS2 versions, it would be the same for the PS3 port which is based on the same game.


Forum Posts: 1
Comment #75 by Jaws as Crowns
Thursday, August 09, 2012 @ 10:25:05 PM
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I didn't have any of these problems and enjoyed the game. Disappointed others couldn't experience great games and the company refuses to help.


Forum Posts: 9
Comment #76 by t800_courtney
Friday, August 10, 2012 @ 12:10:29 AM
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When mentioning Dead Space we have to remember Dead Space 2 is full of bugs and also has had nothing fixed. I agree with people who say things like should be illegal. If we buy a product we should get a fully functional item.


Forum Posts: 336
Comment #77 by Thicketford
Friday, August 10, 2012 @ 04:52:27 AM
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I was holding out for a patch befroe I would even think about buying this. Looks like Konami wont be getting my money. I think I'll stick with my PS2 versions which actually work properly.


Forum Posts: 315
Comment #78 by Arduous Wolf
Friday, August 10, 2012 @ 09:20:54 AM
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The whole free game as compensation thing seems to be legit, for the US at least:

http://www.examiner.com/article/konami-offering-free-games-to-xbox-360-owners-of-silent-hill-hd-collection

I am waiting to hear back from Konami UK to see if they are offering the same deal.

However the whole thing about needing a receipt is bull. I don't have my receipt as I brought the game at Tesco and because it was part of a long shopping bill it got mislaid. I know this is my problem but I still have very clear proof of when I brought the game, my Xbox profile clearly states when the game was last played and the dates in which I got achievements.

Surely this, along with a picture of the game and a hand written note stating today's date and my Gamertag and real name is proof enough I own the game and brought it before 8th August?


Forum Posts: 19
Comment #79 by Dothackbear
Saturday, August 11, 2012 @ 02:21:45 PM
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i played through both and didn't experience any slowdown or glitches, downpour on the other hand was riddled with em, yet i thought downpour was 100x funner


Forum Posts: 19
Comment #80 by Dothackbear
Saturday, August 11, 2012 @ 02:24:21 PM
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for the konami offer you have to send in your copy of silent hill hd, (you dont get it back) to get the free game


Forum Posts: 0
Comment #81 by asure orca
Sunday, August 12, 2012 @ 02:08:14 PM
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to number 70 Sony doesn't charge you to patch a game but Microsoft does and i'm thinking its over the 40000$ mark and for a game that didn't sell that well i'm pretty sure there just like fuck that. Sorry about the lose you should blame Microsoft on that one.


Forum Posts: 315
Comment #82 by Arduous Wolf
Monday, August 13, 2012 @ 12:33:27 PM
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@81 All game companies know that about Microsofts charges before they put the game on their system, it's not like it's a surprise. If they do not wish to pay the price when things go wrong then they shouldn't put their games on that system.

I've just heard back from Konami and the offer to send the game back for another is only available in the US. The rest of the world has to live with a broken game.

What great customer service! I guess Konami only value US Dollars.


Forum Posts: 15
Comment #83 by E Rock 31
Friday, November 09, 2012 @ 08:41:07 AM
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Read this

http://www.techdirt.com/articles/20120721/18262519786/charging-40000-to-issue-patch-makes-games-better-microsoft.shtml


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Game Info
Developer:
Konami

Publisher:
Konami

Genre
Action

Release:

US: March 20, 2012
Europe: March 29, 2012

Collection:279
Wishlist:163
 
 
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