I got screwed bad [Archive] - Xbox360Achievements.org

Wrothgar

01-26-2010, 05:51 PM

Sean 94

01-26-2010, 06:37 PM

I feel your pain man, altough I haven't got my copy yet ( I get it tomorrow or thursday )

I think all this EA Account stuff is terrible, if seen many threads today of people not being able to get their content, I only have the Blood Dragon armour and will get the Cerberus Network card.

I hope that things will work out for you man ! :(

Extra Saucy

01-26-2010, 06:42 PM

Not being able to drag saves from a different HDD/Console is right up there as well (though, not sure if this is confirmed). I'm going to be pissed if I can't drag my Characters over when I get home.

Let's be honest here, there's more than enough players that have had some hardware failure since ME1 and are playing on a different console.

Nubz McPwnzr

01-26-2010, 06:52 PM

Call EA support or go to support.ea.com/chat
tell them the problem and they will fix it, I just spent 1.5 hours on hold to fix this issue.

TheCroixMan

01-26-2010, 06:59 PM

Friggin I was waiting for chat and phone at the same time and what happens? They hang up on me and they cancel my chat? Thus now here I am waiting all over again for chat/phone. GRRRRRRRRRRRRRRR! WHY DOES EA SUCK SO MUCH!?! Why can't they be like everyone else and just put their DLC on the marketplce?

ThatRuddyGuy

01-26-2010, 07:10 PM

Same thing happened to me. I got my Blood Dragon armor, but my Terminus Armor/Gun aren't showing up. Now I can't even log into the bioware site. I can still sign in to the EA site but they have no info on ME2.

TheCroixMan

01-26-2010, 07:22 PM

I don't even have the blood dragon armor. I think this is the first time I have ever truly felt like I had a vendetta towards a video game company.

ThatRuddyGuy

01-26-2010, 07:25 PM

I don't even have the blood dragon armor. I think this is the first time I have ever truly felt like I had a vendetta towards a video game company.

I figured something like this would happen when EA took over. They always have their own redeem code instead of just giving an XBL code. Ridiculous.

SouP x360a

01-26-2010, 07:48 PM

the same damn thing is happening to me..i just want my free armor

neverendr

01-26-2010, 09:13 PM

I had to re enter the info over and over for like half an hour because the servers were totally over capacity...typical EA crap, next they'll sell level ups and skill points for 800 ms points or something, they've totally whored out all of the sports games. EA is the worst thing that could happen to a quality company like bioware...hopefully ea won't have any control over the dlc or things will really end up sucking.

Qonok

01-26-2010, 10:11 PM

I don't have an EA account and even though I have the free pre-order Gamestop stuff I doubt I will get it if I need to go to the EA site to get it. If I could just enter the code in game (i.e. Dragon Age) or straight onto the XBox Redeem Code area then I would do it.
Too much crap to go through for an armor that is probably low level enough to where you would replace it by level 10 anyways.

-edit
Now I go and read to get the free Zaeed you have to sign up anyways? What a load of bollocks!

XinZ

01-26-2010, 10:23 PM

I'm going through the same crap and I just sent in an email to EA. Hoping something will get fixed by either giving me another code of fixing my accounts.

The fact EA has to use their own system instead of Microsoft's standard 25-digit redeem system is bull shit.

sinwar14

01-26-2010, 10:28 PM

hearing all these people getting screwed over makes me thank that i linked my gamertag back when bad company was released

TheCroixMan

01-26-2010, 10:35 PM

I did... I just used the wrong email (my college one) which has been deleted. Oh well.

Raging Valkyire

01-26-2010, 11:54 PM

Im also having major probs with the DLC items. 1st off, I ordered my game straight from the EA website and got an email with a redeem code for the Inferno Armor which i put in their site as instructed as of tuesday about 10:30 am EST and since I didnt have the game yet it downloaded to my PC and I cant use the Inferno armor at all. Secondly, I have Dragon Age Origins and got the Blood Dragon Armor in the CE game and when I put in the ME2 disc to redeem my code, the armor was already there without me using the original code at all and the cerberus network DLC was also there but what the hell does it do meaning the Network DLC. I also got the collectors armor and rifle and put them in on the website and its not showing up in the game anywhere. I wrote EA an emial and they said they will answer my question within 24 hours. any suggestions on what i can do or what i did wrong

Carpe Jugulum

01-27-2010, 12:02 AM

I don't even have the blood dragon armor. I think this is the first time I have ever truly felt like I had a vendetta towards a video game company.

I'm with you! This crap has me leaning towards NEVER buying an EA related game new again.

This has to be EA trying to do an end run around MS to set up their own DLC network to keep MS from getting a % of the DLC sales. After all pissing off this many customers is either about money or EA is the most retarded company on the planet

Wrothgar

01-27-2010, 04:33 AM

I started up the game and went to download the Cerberus Network. When I first clicked on it it said FREE, so I figured everything was fixed, but after I clicked Confirm it took 1200 points from me. Now MicroCRAP owes me 1200 points, I'm never pre-ordering anything from EA again.

Jemocasa

01-27-2010, 07:29 AM

Sorry to hear you're having so much trouble getting your stuff. I had no problem redeeming my Cerberus Network code and when I turned on the game my Blood Dragon Armour was already downloaded.

DarkPyroGuy_09

01-27-2010, 08:16 AM

Siduakal77

01-27-2010, 09:18 AM

EA has sold extra skill points in games.

And Godfather series (Either 1 or 2) had purchasable money.

pmWolf

01-27-2010, 03:56 PM

This has been a nightmare.

The included card TOLD me to go to the EA.com website and register....so I did. Then it tells me to click on "redeem code" on the site...which I can't find anywhere. I spent over a half an hour looking for it, only to find out that it is on Bioware's site (odd...no mention of that on the instruction card they gave). Anyhow, I put in the code, and it tells me to restart my Xbox and the content will be there! (Sounds great, but I didn't remember putting in my Gamertag when I signed up, so I'm a bit confused). I do some searches but can't find any info. I've now been screwing with this stupid code for about 45 minutes.

Finally, I start the game. As soon as it loads, the 360 asks for my code. (I think..."Oh, that's why it didn't need my Gamertag. I put the code in on the website, then when I put it on my 360, it matches them up, and I'm good to go!") So, I put in the code...and the system responds: "That code is already in use. You can buy a new one for 1200 MS points" ($15).

Whu?

I figure out that it is likely because my gamertag isn't linked, so I search EA.com for another half an hour, and can't find the option anywhere. After a few more Google searches, I dig up a buried link. Woo-hoo!

I run to the form and find where to link my Gamertag...it's under "Add Persona." (What?? How was I ever supposed to find that??) I click the box for "Existing Xbox Live Gamertag" and enter "pmWolf."

"Gamertag is already in use. Please select another."

At this point, I'm dangerously close to throwing fecal matter in anger.

Well...yeah that Gamertag is in use...it's MINE.

More google searches follow, along with a futile search for EA's customer support. I do end up in a Chat Support box, with a 27 minute wait for help. At the end of the wait, the box says: "There are no representatives to help you."

Fecal matter now thrown.

I do email their support with the problem I'm having, because the only phone support number I can find is not a toll-free number. I tell them about the code, the gamertag, and the inability to download all the "Cerberus Network" goodies that I should get for buying their new game, etc.

At this point, I've wasted about two hours, and I want to stab someone at EA. I finally give up and play the game. I'm in a horribly bad mood, but at least the game is good.

This morning I get this response back from their customer service:
************************************************** **************************
Thanks for your interest in the Blood Dragon Armor promotion from Dragon Age: Origins. Your purchase of Dragon Age: Origins for PC, XBox 360, or PS3 entitles you to first purchase redemption of the Blood Dragon Armor for both Dragon Age: Origins and Mass Effect 2 on any available platform.

Physical copies of the disc will include a Rave card with the requisite code and download instructions.

Players using a digital copy will have codes e-mailed to them by whichever e-retailer they used to purchase the game.

If you have any further questions, please check our knowledge base at support.ea.com (http://support.ea.com/), where you can search our available answers or submit an e-mail for follow up.
************************************************** **************************

Pretty re-damn-diculous.

That doesn't help at all. Am I supposed to wait for another response, or what??

hmp bogeet

01-27-2010, 08:49 PM

Jonny Killalot

01-27-2010, 11:38 PM

I figured something like this would happen when EA took over. They always have their own redeem code instead of just giving an XBL code. Ridiculous.

OMG! I wasn't aware EA took over Bioware. I was planning on buying ME2 today but thank god I decided not to. I hate EA so bad. I am giving up on the Madden series and probably will give up on the NCAA Football series if they keep selling extra DLC to level up like Madden 10 did.

That being said how is the game? I might rent it but I am extremely disappointed that EA took over Bioware and I won't bother buying it unless it really impresses me when I rent it.

ThatRuddyGuy

01-28-2010, 12:13 AM

The game itself is pretty good, although I play half the time on a SDTV and it is nearly impossible to read (Yay EA again).

Ketua

01-28-2010, 01:15 AM

I don't supposed it occured to anyone that that EA isn't trying to "Circumvent MS by setting up their own DLC system" How about the fact that DLC is available for the PC? Does MS own the internet? No, just Xbox Live.

I bought DA:O On PC, and ME1 and ME2 on Xbox. Seem to me the only way I'd get my Dragon Armor on Xbox is if EA has a way of tieing their site to XBL, which they do.

EA's System is working fine, I got my Dragon Armor for both games on their correct systems. IT kills me, every there's Free DLC You see all these hate posts regardless of who made the game.

Kink's are in every system people, Contact the ones responsible and get it straightened out, or if you're patient it may straighten itself out, I've seen that happen tons of times too, like the whole Ghostbuster's fiasco.

irishrage251

01-28-2010, 02:48 AM

@pmWolf: Same EXACT thing happened to me...just no fecal throwing. I went through 5 different, approx. 30 minute Live Chat sessions, waiting for an agent. Each time, with 3 people ahead of me, it says my chat has been canceled. I finally find their support line, call and it says they stop accepting calls at 9:00pm. I look at my phone, 9:01. Earlier today, I was ready to call EA again, but couldnt find their number in my contact list, but then remembered I put it in as "SCREW YOU EA" After waiting on the phone for 1 hour, 27 minutes, a support member comes on. Fixes my problem within 5 minutes, and I have all the DLC. But I was confused with my e-mail response. I don't F***ING CARE ABOUT THE DA:O ARMOR!! I WANT MY TERMINUS GEAR!! I finally got what I wanted, and have only played Mass Effect 1 since......I'll think about getting my $60 worth in a week or two once I accept the fact that EA is a part of ME2. I accidently left my xbox on today for a couple hours while downloading the DLC, why didn't I just turn it off? But I'm kind of mad it didn't melt the damn game. Maybe some fecal matter thrown on it will do the job! Thanks for the advice Wolf!!

Kirye

01-28-2010, 03:47 AM

Judging by what everyone's said, I guess there's only one way to fix my problem.. sigh, calling EA support.

Everything that happened to Wolf, even the fecal matter being thrown, happened to me yesterday. Finally figured out that I had an older account, I guess from Dragon Age or Dead Space, who the hell knows. I tried unlinking my profile on it because I already redeemed the codes on the new account, won't let me. Thought about changing my 360 profile name and see if I can link to that on the new account, since I was gonna get a name change soon anyway.. Nope, for some reason now it says I have to validate my account. On both accounts, and i've gotten no confirmation emails on EITHER inbox.

I don't wanna call EA.. Blegh, i'll do it tomorrow if i'm not still raging. I don't wanna yell at the poor minimum wage employee on the phone.

Ketua

01-28-2010, 04:28 AM

http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=46021&p_created=1264540732&p_sid=E5*OP3Tj&p_accessibility=0&p_redirect=0&p_lva=46023&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTYyLDE2MiZwX3Byb2RzPTEzNzgmcF9jYXRzPTA mcF9wdj0xLjEzNzgmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfd GV4dD1saW5raW5nIGdhbWVydGFnIHRvIGVhIGFjY291bnQ*&p_li=YWNjX3R5cGU9MSZwX2xpX3Bhc3N3ZD0mcF9saV9leHBpc nk9MTI2NDYzNTYyNyZwX2NjZl8zPSZwX3N0YXRlLmNzcz0xJnB fcGFzc3dkPSZwX3VzZXJpZD1raWRzd2FnQHlhaG9vLmNvbSZwX 2NvdW50cnlfaWQ9MSZwX2NjZl89&p_topview=1

This link will give you detailed instructions on how to link your gamertag to your ea account

I did this the reeeeally easy way.

Step#1
Goto masseffect.com like most of the of the codes say (yeah the cerberus card messed up), log in with your EA account and click the redeem code button.

Step#2
Put all your codes in here.

Step#3
Put ME2 in your Xbox and start it up. Tell it you accept the terms for Cerberus

Step#4
Put in your EA account email and password.

Step#5
While still in Mass Effect, download content from the Cerberus computer.

Step#6
Enjoy.

Seriously guys Half the bitching in here is USER error. I can understand being confused by the redeem code button not being on EA.com, but I solved that easily by looking a the other codes I had and they all say go to masseffect.com and put the codes in there.

Everything else is done on your Xbox. No linking gamertags to accounts, no inputting codes into the Xbox. All that BS is WRONG.

Wrothgar

01-28-2010, 04:49 AM

I did this the reeeeally easy way.

Step#1
Goto masseffect.com like most of the of the codes say (yeah the cerberus card messed up), log in with your EA account and click the redeem code button.

Step#2
Put all your codes in here.

Step#3
Put ME2 in your Xbox and start it up. Tell it you accept the terms for Cerberus

Step#4
Put in your EA account email and password.

Step#5
While still in Mass Effect, download content from the Cerberus computer.

Step#6
Enjoy.

Seriously guys Half the bitching in here is USER error. I can understand being confused by the redeem code button not being on EA.com, but I solved that easily by looking a the other codes I had and they all say go to masseffect.com and put the codes in there.

Everything else is done on your Xbox. No linking gamertags to accounts, no inputting codes into the Xbox. All that BS is WRONG.

I did everything that you said, but

"Step#4
Put in your EA account email and password."

never showed up for me. It already signed me in to my EA account, but still won't work.

Ketua

01-28-2010, 04:54 AM

I did everything that you said, but

"Step#4
Put in your EA account email and password."

never showed up for me. It already signed me in to my EA account, but still won't work.

Only two things I can say to that, You put your codes into the wrong EA account, or...

You may have gotten one of the incorrectly printed Cerberus cards that had a CE armor code instead of a Cerberus Code, In which case EA is already working to make all those Codes retroactively activate Cerberus as well.

Wrothgar

01-28-2010, 05:00 AM

Only two things I can say to that, You put your codes into the wrong EA account, or...

You may have gotten one of the incorrectly printed Cerberus cards that had a CE armor code instead of a Cerberus Code, In which case EA is already working to make all those Codes retroactively activate Cerberus as well.

I only have 1 EA account. I've had the same EA account since the PS2 days. So if it's anything, it'll have to be that they gave me the wrong code, but I thought that was for the CE? I didn't know they gave the regular edition the wrong codes.

Aussie Rage

01-28-2010, 05:14 AM

People had the same issue when they bought battlefield 1943, after puchasing the game they still only had access to the demo, EA blames Microsoft and they blame EA, it can be fixed, takes a little bit of time (like 2-3 hours) search some of the BF1943 forums for EA account issues. If I find a link I'll post it here for you.

gt realist

01-28-2010, 05:17 AM

Somehow my EA account won't link to my gamertag and now I can't download any of the pre-order items or the cerberus network. I try adding my gamertag to my EA account and it says "Sorry, that Xbox LIVE Gamertag has already been taken. Please try another one."

I don't have any other EA accounts and I already put the codes in on masseffect.com and now they're in use, so they won't let me use them on Xboxlive. I only have the option of paying the 1200 points or redeeming code. I redeem code and it says it's in use.

I'm going nuts and I'm not dishing out 1200 points for something that I just got with my game today for free.

*EDIT* I also lost my Terminus Gear as well, but my Blood Dragon Armor is on the download list.

ok....same exact thing happen to me with army of two TFD. so i got on EA website and started a chat, i had to wait about 10 minutes b4 a rep got on wit me. they fix it for me while i was chatting with them. so just go to ea.com and go to the online chat section and open a chat. trust me. they will fix it. it's the only thing EA good for, other than that EA sucks.

PS. i can't believe all the money EA makes with differents game titles especially with their sports titles they will fix their server, but years after years no improvement. EA has the worst servers out there. And i'm allowed to say that because i'm a hugh sports fan and plays alot of EA sports games, madden, nba, ncaa, fifa etc etc etc and anyone who's familiar with EA can agree. i don't know how their servers is on the playstation network and i will NEVER be able to find out cause i'm NOT a playstation 3 supporter. i love my xbox360. i love it so much that both of my boxes got banned last december and the very next day i went and bought 2 more xbox360. anyway this is no disrespect to EA and PS3 supporter.

Wrothgar

01-28-2010, 05:28 AM

ok....same exact thing happen to me with army of two TFD. so i got on EA website and started a chat, i had to wait about 10 minutes b4 a rep got on wit me. they fix it for me while i was chatting with them. so just go to ea.com and go to the online chat section and open a chat. trust me. they will fix it. it's the only thing EA good for, other than that EA sucks.

I tried the live chat thing 3 times. All 3 times I waited for 30 mins and the chat got canceled on me. After reading people were on hold for hours with customer service I decided a different approach by emailing them. The only response I've gotten so far is they sent me an email asking me to verify my account. I did that and I signed in EA.com and it said account verified. Other than that nothing has happened yet.

Wrothgar

01-29-2010, 07:16 AM

It's been almost 3 days now and EA still hasn't wrote me back, so I wrote another email to them. I'm very close to giving up, because this is getting ridiculous.

Kirye

01-29-2010, 07:32 AM

I know how you feel man. I haven't gotten the confirmation email yet for my emails, even though I had already confirmed my accounts a while ago. -_- No response to my email to them either. I get the feeling they just ignored it and messed up my account so i'd shut up.. Sigh, curse you EA. I'd say I hate you and i'd never buy your games again.. but I like Mass Effect and Dragon Age too much...

I want my Terminus gun. =(

Superbad325

01-29-2010, 09:13 AM

I thought I was the only one to "f**k up"

turns out EA was the one doing all the f**king up

Kazlacian

01-29-2010, 11:43 PM

30 min phone call to ea support and had my ea account switched over to my gamertag and for all the hassle the service rep even threw in the CE inferno armor too!! Unfornately the online tech support for EA is run by monkeys or something and can't help anyone.

Oh yeah the phone number is 1-(650-628-1001)

jules the great

01-30-2010, 01:01 AM

FYI, you know you can just create another XBOX LIVE acct or just use another one already established on your XBOX. The whole created another EA acct, downloaded the codes and now I cant link my gamertag happened to me......so i just linked the new EA acct with the terminus gear to my wifes Gamertag and when I went into Mass Effect 2 on her Gamertag it just showed up. So I downloaded it to the HD and when I signed her out and me back in, voila! it was there for me to use too. Hope this helps if you dont want to deal with EA. BTW, dont worry if the other Gamertag account is Gold or Silver. It makes NO difference.

Wrothgar

02-07-2010, 07:52 PM

FINALLY! Today they fixed my account. Took them 2 weeks, 3 emails, 15 failed attempts at talking to someone in chat and several hours on hold with customer service. My 3rd email finally got someone to fix my account.

bloodswan

02-13-2010, 09:57 AM

I can't get my terminus, collector or dragon armour and guns to work for some reason. They were all working fine until my xbox crashed and I had my console replaced (same hard drive though) and when I played again it said my dlc is corrupt so I deleted it and downloaded them all again and then got ready to start again with my collector armour (personal favourite) and it said it is corrupt and I need to download it again. My cereberus armour however is fine and it is newly donwloaded. The hard drive and gamertag are the same the only difference is the console yet it appears I can not use my dlc now. Any suggestions?

Alias DJA

02-13-2010, 03:42 PM

STOP...just wait.

Same happened to mne, kind of. I put the wrong email address to link to my EA, but principal stays the same.

Very simple to fix.

I called EA customer service in the UK, i know your in Ohio, but it was only a 5 minute call. Give em your details, i.e gamercard, and EA account details.....they will merge everything for you, as well as cerberus network. Also, i tried my luck, and they gave me the collector equipment aswell, so i can sell the one i got in Collectors Edition - but Cerberus Network is shit as you ALWAYS have to wait for it to establish a connection, even if you turn off auto sign in.

Alias DJA

PimplyPete

02-13-2010, 05:17 PM

What's even worst is once you do download everything, you have to be online to play this damn game, otherwise you can't even load your saved games with the DLC.

I want them to fix this crap, there's just no excuse for it, why do I have to be online in order to play for what I paid for?

S Luker 92

02-13-2010, 05:18 PM

That sucks man I think EA are really up themselves with their whole EA account system and 20 digit codes. They need to just realise they are just another game publisher nothing more.

rAgoonFX

02-15-2010, 09:21 AM

Somehow my EA account won't link to my gamertag and now I can't download any of the pre-order items or the cerberus network. I try adding my gamertag to my EA account and it says "Sorry, that Xbox LIVE Gamertag has already been taken. Please try another one."

I don't have any other EA accounts and I already put the codes in on masseffect.com and now they're in use, so they won't let me use them on Xboxlive. I only have the option of paying the 1200 points or redeeming code. I redeem code and it says it's in use.

I'm going nuts and I'm not dishing out 1200 points for something that I just got with my game today for free.

*EDIT* I also lost my Terminus Gear as well, but my Blood Dragon Armor is on the download list.

Same thing has happened to me but EA solved it for me this morning, here's what I did. Originally I found a post on the EA forums, but after a week they got back to me saying they were unable to help, but they told me to do this.

Go to EA Customer Service, select Email Us, then select Platform and Game, put the following: Microsoft Xbox™ 360 > Mass Effect™ > Mass Effect 2™
And then for Category select: My Account / Billing > Account Linking > Gamertag not Detected
Tell them that you have been trying to link your Gamertag and give them the following information:

Gamertag:
Email address associated with gamertag:
Email address associated with EA Account name:
Birthday:

I sent my email to them yesterday and they solved it within 5 hours I hope this helps.